Operations & ReportingProposed workflow

Prepare a dormant-matter review list

Find passed review dates and missing next actions while preserving documented pauses.

Tools for the documented steps

These products support separate steps. Their presence does not imply a tested connection or endorsement.

Practice relevance

Cross-practice idea · A general operational method. Review the stated tool and jurisdiction limits before use.

The problem

Find passed review dates and missing next actions while preserving documented pauses.

Why it matters: A quiet matter may be intentionally waiting or may have no recorded next step. Showing the reason for waiting alongside the firm’s review dates helps the attorney decide what needs attention.

Sources & evidence

Proposed / not tested. The public source describes the problem. Documentation supports only the stated method components; no result from this recipe has been verified.

What’s been verified

Source methods and reported problems have been reviewed. We have not run the adapted workflow. The sample below describes expected behavior on synthetic data, not a customer result.

What to measure: In a synthetic pilot, count correctly found exceptions, false alarms, and unresolved inputs. No time or cost saving is assumed.

Source checked: October 15, 2026. Pain accounts are self-reported. Documentation supports components; this adapted recipe and prompt have not been tested. We wrote these prompts. The adapted workflow hasn’t been tested.

Suggested approach

Start when: Weekly case review

  1. compare last verified activity and next action with approved status-specific review intervals
  2. Keep source references and report unknowns instead of filling gaps.
  3. The responsible reviewer checks the report before any separately approved action.

Limits and review

The assistant drafts or reports only. Check source records and review the output before a human performs any separately approved send or change. No automatic legal decision, money movement, account connection or publication is included.

Who reviews it: Attorney confirms waiting status and next action. Test a legitimately stayed matter so it is not incorrectly treated as abandoned. Distinct from client-status drafting A09: internal portfolio review.

What you need

Your firm-approved AI assistant · prepared files

  • Authorized Clio Manage access to the bounded matter set; optional Manage AI matter summaries.
  • Approved review intervals, explicit next-review dates and pause/waiting instructions supplied by responsible staff.
  • Firm-approved Excel; optional Copilot entitlement and tenant approval for the exact minimized data. Native Excel analysis can be done manually if Copilot is absent.
  • Keep raw exports and identifying source pointers in a separate restricted location. The AI workbook contains only approved alias-based tables and visible policy/scope text, never raw client records on another tab.
  • Use synthetic inputs first. Keep real data in firm-approved accounts and processing, with appropriate access, confidentiality and retention controls. Aliases alone do not anonymize records. Never paste credentials, API keys or unnecessary client details.

How to use

Documentation-checked proposed route; source collection and human approval required

Before you start
  • A matter summary is not a complete activity export. Activity can occur outside Clio or be hidden by permissions.
  • No recent activity means only no observed activity in the reviewed scope; it does not prove neglect, abandonment or no substantive progress.
Check access and setup
  • Actual account access, plan and source-data completeness have not been tested.
  1. Get a source-linked matter catch-up

    Clio Manage AI, optional · Diamond/gem icon > AI Launchpad > Ask a question

    Ask the prompt for one authorized matter at a time, then open cited source items. Without AI, inspect that matter’s Tasks, Communications, Notes, Activities and Calendar subtabs directly.

    Expected output
    Candidate latest activities and open tasks with source links, requiring staff verification.
    Next step
    Read the original source records and any explicit waiting/pause instructions locally.
    Check before continuing
    Check the review period, permissions and off-system work. A summary cannot certify the last activity across all systems.
  2. Map the observed records to the starter input

    Excel and authorized staff · Separate analysis workbook > Home > Format as Table

    Create matters.csv with matter_alias,status,owner_alias,last_activity_date,next_action,approved_next_review_date,waiting_reason,pause_flag and source_row. last_activity_date is the latest verified in-scope observation, not an inferred global fact. Record review-intervals.csv only from the approved status policy. Put scope.txt, cutoff/timezone and visibility exclusions in Scope. Create named tables for Matters and ReviewIntervals. Put the policy and review scope in visible worksheets or paste them into the next prompt.

    Expected output
    Matters and ReviewIntervals, with unknowns preserved.
    Next step
    Check the mapping against each original source before using AI.
    Check before continuing
    Aliases and missing policy fields are staff-created; do not relabel a native export as the kit schema. Unknown stays blank/unknown, not false or zero.
  3. Review the bounded evidence with Copilot

    Excel Copilot, optional · Approved analysis workbook > Copilot icon at lower right > Chat only

    Use Chat only and submit the prompt. Without Copilot: compare supplied review dates and approved intervals, keeping unknown and paused rows separate.

    Expected output
    Administrative review queue with evidence and uncertainty.
    Next step
    Copy the draft exception list to the reviewer; retain row references.
    Check before continuing
    Check every flagged row and the scope. A fluent answer is not evidence of completeness; no automatic workbook or source-system edits.
  4. Approve the review result

    Final human review

    Responsible staff reviewer · Reviewed local worksheet

    Responsible owners confirm recent off-system activity, waiting instructions and the next administrative check-in. Approve the queue without changing legal dates or matter status.

    Expected output
    Reviewed check-in list.
    Next step
    Any external message, source change, payment or deletion requires its own authorized process.
    Check before continuing
    Review intervals are internal policy, not legal limitation periods or proof of case progress.

What you’ll get

dormant-matter-review.csv: matter_alias, owner_alias, last_activity_date, approved_next_review_date, waiting_reason, pause_flag, review_reason, source_row, question_for_attorney. Separate a deliberate pause from unexplained inactivity; do not infer legal deadlines or strategy.

Inputs and a sample test Synthetic example · not a measured result

Input files

  • matters.csv: matter_alias, status, owner_alias, last_activity_date, next_action, approved_next_review_date, waiting_reason, pause_flag, source_row
  • review-intervals.csv: status, approved_interval_days, approver_ref; scope.txt: as-of date and export coverage

Synthetic example

M1: review date passed with no next action
M2: deliberately paused with approved review date
M3: last activity unknown

Expected output

M1: attorney review question
M2: retain pause reason, no abandonment claim
M3: missing evidence

Test a failure

Attorney confirms waiting status and next action. Test a legitimately stayed matter so it is not incorrectly treated as abandoned.

Try with the sample files

Follow the tool steps above and use the inputs named in each step. Where provided, native-* files are blank scaffolds and NATIVE-INPUT-MAPPING explains their fields. Original examples and the optional full review prompt use a separate prepared-input schema. Keep them separate unless the mapping explicitly connects them. Downloading a kit does not connect accounts or prove the workflow works.

Download inputs and checklist 10 files

Instructions, blank templates and separate synthetic examples; these files do not install an automation. Blank templates still need verified source data.

Optional full review prompt for prepared inputs

Prepared-input review prompt with Your firm-approved AI assistant · prepared files

Proposed / not tested · editorial prompt. This prompt uses the original prepared-input schema shown in the sample test. Step prompts may use different tables. Follow NATIVE-INPUT-MAPPING where supplied; do not mix the original examples with native-step inputs without mapping and checking every field.

Read original method Read pain evidence

Published by Law Firm Agents. These are source-linked editorial adaptations; no end-to-end execution is claimed. Read the plain-text version.