SYNTHETIC POLICY
Languages: English fixture only; real language needs and exact translations must be approved.
Accessibility: always allow staff assistance; do not require narrative-based screening.
Human escape: digit 0. No-input: reception. Invalid-input: reception. Unanswered: reception then general mailbox. After hours: general mailbox; no automatic callback.
No recording is configured or authorized. All destination labels are fictitious and do not dial.